Welcome to our consulting company
Egghead Global Consulting LLPEgghead Global Consulting LLPEgghead Global Consulting LLP
    +91 9999624028
INDIA

Customer Experience Management

Mystery Audit
Visual Merchandising Audit
Mystery Auditor Network
Clients
SERVICES & SOLUTIONS WE OFFER

MYSTERY SHOPPING MEASURE

Our Audit constitutes below mentioned checks, all results will be complied using mobile application and reports will be reviewd before submission
MYSTERY-SHOPPING-MEASURE
TOOLS

Our team is equipped with latest tools & infrastructure needed for conducting audit across India.We will use Android Application
to record data for Mystery Audit.

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METHODOLOGY

We have developed our Methodology basis project delivered / implemented in past. Key steps involved are below :-

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DELIVERABLES

We will submit by Location / Consolidated Report, further you will be provided Access Rights for client portal for Analytics and Reports

Service Excellence Report is a set of pages with summary of an individual audit visit.
Shopper findings are presented along with submitted proofs
Detailed scores of individual questions as well as sections are provided
Performance of the outlet and month over month trend is available on the cover page
Intelligently designed dashboard for maximum insights with minimum clicks
Section and Question wise trends to pinpoint improvement areas
Segregation and visibility of data according to our client organizational hierarchy
View and download Excellence reports
Downloadable Raw Excel reports for further deep dive analysis
Our Clientele

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Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)
Contact us

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